Equity and Excellence: Flexible modes of service supports

Tracks
Concurrent session M2
Monday, May 27, 2024
2:10 PM - 2:25 PM
Meeting Room 01

Overview

Gaenor Dixon


Details

⏫ In-practice
đź“š Assumed knowledge of attendees: Foundational (new/casual familiarity with the topic e.g. treated a single case)


Presenter

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Ms Gaenor Dixon
Department Of Education, Queensland

Equity and Excellence: Flexible modes of service supports

2:10 PM - 2:25 PM

Presentation summary

The Queensland Department of Education’s vision is to provide an equitable and excellent education so that every student can achieve their potential. The Department’s speech language pathology services are a key part of the department’s strategy to achieving that goal for students who have speech language communication difficulties.
However, in the context of a national allied health workforce shortage, the wicked problem of horizontal equity in service delivery is difficult to resolve. This paper explores one strategy to address the barriers to service delivery using flexible models of engagement.
In the Department of Education speech language pathologists work within a whole school approach to support students with speech language communication difficulties to access, participate and succeed at school. Working within a whole-school approach necessitates strong school team relationships since supports are often delivered as capability building and co-delivering supports as well as direct student supports.
During 2023 and in 2024, speech pathologists have worked using a range of strategies including telepractice and face to face supports to provide responsive and flexible supports to schools. This model enables speech pathologists from across Queensland to work with and support schools and students located anywhere in Queensland; creating the ability to ensure that students and schools with the same level of need can access equitable supports.
This paper will provide the audience with practical strategies to negotiate and deliver speech pathology supports within an educational model to schools in a range of ways. The paper will explore the enablers and barriers to providing support in flexible ways from the school, therapist and service management perspective, and the outcomes of providing that support.

Key messages

After this presentation attendees will understand:
1. How a flexible mode of delivery can help achieve equity in service delivery
2. How flexible delivery can be more than individual student focussed - relationships can be developed and quality services can be delivered in other ways
3. How to carefully measure and monitor outcomes for speech pathologists, students and schools to ensure the success of service delivery.

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Gaenor Dixon is the Director, Therapies and Nursing with the Department of Education in Queensland. In this position she manages the strategic leadership of occupational therapy, physiotherapy, speech language pathology and nursing services across the state. Gaenor has held a number of leadership and clinical positions within education departments throughout her career. Gaenor is also an external affiliate member of the Queensland University of Technology's Queensland Centre for Inclusive Education.

Session chair

Tim Kittel


Student volunteer(s)

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Rania Atee
Curtin University

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Laura Pitts
Curtin University

The information contained in this program is current at of the time of publishing but is subject to changes made without notice.

Disclaimer: © (2024) The Speech Pathology Association of Australia Limited. All rights reserved.
Important Notice, please read: The views expressed in this presentation and reproduced in these materials are not necessarily the views of, or endorsed by, The Speech Pathology Association of Australia Limited ("the Association"). The Association makes no warranty or representation in relation to the content, currency or accuracy of any of the materials comprised in this presentation. The Association expressly disclaims any and all liability (including liability for negligence) in respect of use of these materials and the information contained within them. The Association recommends you seek independent professional advice prior to making any decision involving matters outlined in this presentation including in any of the materials referred to or otherwise incorporated into this presentation.

 

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